Refund & Return Policy

At Label Mohraang, we want you to have a pleasant shopping experience. If you are not completely satisfied with your purchase, please review our Refund & Return Policy below.

Returns Eligibility

We accept returns only if the following conditions are met:

  • The return request is made within 7 days of product delivery

  • The item is unused, unwashed, and in original condition

  • Original tags, packaging, and invoice must be intact

  • The product should not show signs of wear, damage, or odor

Certain items may be non-returnable, including:

  • Sale or discounted items

  • Customized or made-to-order products

  • Innerwear, accessories, or items mentioned as non-returnable

How to Request a Return

To initiate a return, please email us at support@labelmohraang.com with:

  • Order number

  • Reason for return

  • Clear images of the product (if required)

Our team will review your request and guide you through the return process.

Return Shipping

  • Customers are responsible for return shipping charges unless the item is defective or incorrect.

  • We recommend using a reliable courier service, as we are not responsible for lost return shipments.

Refund Process

  • Once the returned item is received and inspected, we will notify you regarding approval or rejection.

  • Approved refunds will be processed within 7–10 business days.

  • Refunds will be issued to the original payment method or as store credit, depending on eligibility.

Exchanges

  • Exchanges are allowed subject to product availability.

  • If the requested exchange item is unavailable, a refund or store credit may be issued.

Damaged or Incorrect Items

If you receive a damaged or incorrect product:

  • Notify us within 48 hours of delivery

  • Share images or videos clearly showing the issue

We will arrange a replacement or refund after verification.

Cancellations

  • Orders can be canceled only before they are shipped.

  • Once dispatched, cancellation requests will not be accepted.

Delayed or Missing Refunds

If you haven’t received your refund yet:

  • Check with your bank or payment provider

  • It may take additional time for the refund to reflect

  • Contact us if the issue persists

Policy Changes

Label Mohraang reserves the right to update or modify this policy at any time without prior notice. Changes will be posted on this page.

Contact Us

For any questions regarding returns or refunds, please reach out to us:

Email: support@labelmohraang.com
Brand Name: Label Mohraang